Privacy Policy

Introduction

This Privacy Policy explains the types of personal data we may collect about you when you interact with us. It also explains how we hold, handle and store the data.

The Law

Data protection laws set out a number of different reasons why a company may collect and process your personal data.  These include;

Consent – collecting and processing data about you with your consent

Contractual obligations – collecting and processing data about you for our contractual obligations

Legal compliance – collecting and processing data about you when the law requires us to

Legitimate interest – collecting and processing data about you when we have legitimate interests which are reasonable in running our business

When do we collect personal data?

  • When you use your account to buy products
  • When you make an online purchase and check out as a guest
  • When you create an account with us
  • When you contact us

What sort of personal data do we collect?

We collect the following data from you – Name, gender, date of birth, billing/delivery address, orders and receipts, email and telephone number

How do we use your personal data?

Some of the data we collect regarding your previous orders may be used in the future to email offers and updates to you. 

We may use your date of birth to email you offers when it is your birthday.

We will pass your data over to law enforcement if required to do so.

Protection of your personal data

We secure access to all transactional areas of our websites and apps using ‘https’ technology.

Your account log in is password protected.  This password will never be given to anyone. 

How long will we keep your personal data?

We’ll only ever keep your data for as long as it is needed.  We will keep orders, returns and communications for a maximum of 10 years.

Who do we share your personal data with?

Absolutely no one unless we are legally obliged!

Your rights over your personal data

You have the right to request:

  • Access to the personal data we hold about you
  • The correction of your personal data
  • Deletion of your data
  • That we stop using your personal data to email you offers and updates

Please contact us on info@elizabethrosewines.co.uk for any of the above requests.

This notice was last updated on 6.8.19